Qatar Airways encourages everybody to take a flight, including disabled and elderly. If you are one, you can request special assistance. Here is how you can ask for Qatar Airways special assistance.
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During booking - When booking your flight on Qatar Airways' website, you can indicate your need for special assistance. This includes options like wheelchair assistance, checking a personal mobility assistance or stowing assistive devices.
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Manage Booking - If you've already booked your flight, you can add your special assistance request through the "Manage Booking" section on mobile app or website. This option is available up to 48 hours before your flight.
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Contact Qatar Airways – You can also contact your local Qatar Airways office directly to request special assistance.
Your travel agent or you may be able to submit a special assistance request. Our HolidayGlobes blog will offer you further details on how to get special assistance on Qatar Airways.
What Special Assistance can I have on Qatar Airways?
A variety of assistance, depending on the requirements, is available on Qatar Airways. There may be a slight difference in the special assistance you can get on different routes. Here is a look at the assistance provided by Qatar Airways.
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Special dietary requirement - Special diets can be requested on flights depending on food allergies.
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Request stowage of mobility assistance within the aircraft - On selected flights, you may be able to stow your mobility assistance.
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Escort services - For visually-impaired passengers to assist in boarding and deplaning.
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On-board wheelchair - You will get wheelchair assistance on Qatar Airways flights to reach your assigned seat.
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Wheelchair for movement in the airport - Airport team may help you with a wheelchair.
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Travel along with your service animal - Disabled passengers can bring a licensed service dog.
You may need to fill up a medical information form (MEDIF) available online to get special assistance. HolidayGlobes can help you with details if you need special assistance.
How will I Qualify for Special Assistance on Qatar Airways?
Different medical conditions can qualify you for special assistance. Depending on the nature of medical conditions and special assistance needed, you will have to submit documents. There are sections in the documents which must be filled up by the physician who has examined the passenger. Pregnant and elderly people can also receive special assistance. To get special assistance for elderly on Qatar Airways, you will have to submit Medical Information Form (MIF) within 7 days of departure and up to 48 hours before departure. Here are the other documents which may be asked from you if you need special assistance.
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Indemnity form - An undertaking from the guardian.
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Medical report - For stretcher cases, incubator & ventilator requests.
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Medical certificate - The certificate must have been issued within 10 days of the departure and must be valid till the return flight.
There are a few medical conditions for which MEDIF is mandatory for seeking Qatar Airways mobility assistance. You can visit or contact HolidayGlobes if you need help with getting special assistance.